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Josée Rose 2023-03-10 10:00:00

Do not underestimate how important humans are, even as we automate, the chief technology officer of SAP says

Juergen Mueller is the chief technology officer at the German software giant SAP. The following has been edited for length and clarity.   For a company that creates software to help companies run their businesses , there's never been more to consider. Automation, generative artificial intelligence like ChatGPT and Bard , and machine learning are pushing business leaders like never before.  Juergen Mueller has to think about many of these issues. Mueller, SAP's chief technology officer, explained to Insider how the German company — which focuses on cloud-based subscription services for its financial-reporting, inventory-tracking, and human-resources applications — was balancing the pressure to drive innovation with the need to make progress responsibly.

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